The gap between "Interested" and "Ordered" is where profit dies.
Customers wait 4 hours for a "Yes we have it". By then, they bought from your competitor.
Iris Result:
Instant Stock sync across 5 channels.
Users abandon carts when they aren't sure of the fit. Iris calculates size based on weight/height inputs.
Iris Result:
40% reduction in return rates.
Ignoring "How much?" comments on Instagram posts is leaving money on the table.
Iris Result:
Auto-replies & DM follow-ups.
Real-time integration with Shopify, WooCommerce, or Google Sheets.
Iris suggests matching accessories to increase Average Order Value (AOV).
Generate checkout links directly inside the DM thread.
"Where is my order?" answered instantly with live tracking links.
Process returns and exchanges through a guided AI workflow.
Automatically follow up with customers who viewed but didn't buy.
Iris doesn't just chat. It bridges your social inbox with your logistics backend, creating a frictionless path to purchase.
OMNICHANNEL CONNECTIVITY
BACKEND ECOSYSTEM
Iris uses your brand's specific tone of voice to build rapport before asking for the sale.
No external landing pages. No broken links. Just a direct path from discovery to delivery.
Retailers using NexCognit see an average 22% lift in conversion within the first 60 days of deployment.
24/7
AVAILABILITY
0.8s
RESPONSE TIME
Discover how many sales you're currently losing to response lag.
Stop Losing Sales to a Slow Reply.